We hope you will be happy with your purchases. If you have any questions or problems, please contact firstname.lastname@example.org within 7 days of receipt.
Please note – we do not provide a free or pre-paid returns service; please check item specifications before purchase. We describe and photograph colors, but appearances can change according to monitor settings; we provide garment measurements and these are accurate to within 1”.
We are only able to accept returns at our US return centre and from US. Please contact us for return authorisation.
Any items with custom alterations – changes to size or fabric etc – are non-returnable.
As soon as we can after receipt of a return, we will refund you to your original payment method. We do not refund shipping fees or any import taxes/duty. If a customer has used a bulk purchase discount code and their return takes the value of the order below the threshold for that code, we reserve the right to adjust a refund accordingly.